FlowBaasFrom request to working agent, step by step
Click through the screens or play the journey: from request and connecting accounts to your first conversation in Telegram. Mobile first, because that is where your agent lives.
One agent for your email, calendar and loose ends.
We build it today, you talk to it tomorrow in Telegram. No dashboard. No second login.
What should your agent mainly do?
Pick one bundle. You can always add things later through your FlowBaas contact.
Which accounts can it use?
Pick one or more. We will set up Telegram for you — that is where your agent will live.
How autonomous can it be?
It always asks for approval on irreversible things (transferring money, deleting email, sharing passwords). Below that, you choose the level.
Do you want it to remember things?
It can hold on to preferences and patterns — for example, that your daughter is called Emma, that you have pilates on Fridays, and that you do not eat meat.
Check it over before we begin.
- Becomes your email & calendar assistant. Reads, summarises, schedules after approval.
- Gets access to: Gmail · Google Calendar.
- Asks for your approval when in doubt. Always runs irreversible actions by you first.
- Remembers your preferences. Erasable with /forget.
- Talks to you via Telegram. Its own bot: @hermes_pim_bot (we will confirm the handle shortly).
Turnaround: within 24 hours. You get a message when it is ready — we do the work.
Give your agent access to Gmail.
We split it into two connections so you can see, per service, what it is allowed to do. You can stop at any time with /stop in Telegram.
We do the work — you can close this screen.
We show what is happening so you know where we are. No fake progress bar.
Hermes for Pim is ready.
Open Telegram and say hello. It starts with a short tour.
"Summarise my unread email from today" 17:43
Shall I summarise your inbox now?
Three things that can go wrong — and what happens then.
Google rejected the connection.
Reason: 7-day token expired for consumer Gmail. Nothing on your side — it happens more often with personal accounts. Sanne from FlowBaas was alerted automatically and reconnects it around 9:30.
No emails in your inbox today yet.
Hermes waits without making anything up. As soon as mail arrives, you will hear about it.
Who does what: you, your agent and our team.
You go through most of the journey yourself. At the moments marked with an orange dot, the FlowBaas team is there for you. So you know exactly when we are keeping an eye out.
White-glove timeline: four moments
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1 · You request your agent Four questions in plain language. Done in about five minutes. You · self-service
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2 · Help with connecting (if you want) Stuck while signing in? Then we hop on a call and walk through it together. FlowBaas team · on request only
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3 · We build your agent A team member sets up your agent personally, creates your Telegram bot and tests everything before you see it. FlowBaas team · within 24 hours
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4 · First conversation with a safety net Your contact keeps an eye out for the first 48 hours. After that, an optional short check-in call in week 1. FlowBaas team · first 48 hours
Five states, per button and per list
Every button and every list is designed for five situations. That keeps your agent feeling reliable, even when there is nothing going on or something goes wrong.
Want an agent like this yourself?
This is the journey every FlowBaas client goes through. Book a free 30-minute intro call and we will look together at what an agent would do for you.